20 May Relocation Program Management
– Stakeholder considerations for PMO effectiveness
– District and USACE staff capabilities integration
– PMO Process/Systems Improvements
Services Provided: Program Management Oversight, Analysis, and Recommendations to Executive Board for the a relocation program 950 facility, $10B Korea Relocation Program.
Client: US Governmental and Republic of Korea (ROK) Government; FED/POD USACE
Challenge: Completing a program where the two major stakeholders measured success differently- the US favored quality while the ROK favored cost. The Program Management Office (PMO) required a methodology and approach to synchronize stakeholder requirements and forward the projects.
Solution: Team Members were directly responsible and accountable for the team that conducted the program management organizational analysis (PMOA), which resulted in the establishment of an effective program management office. The Team followed the PMBOK®model to determine the appropriate approaches, resources and processes that would align strategic, tactical and operational project management functions. The PMOA describes and documents the overall management approach and organizational breakdown structure for the program, and includes positions, position descriptions, roles and responsibilities, as well as reporting matrixes. The PMOA also describes the primary interaction among agencies and stakeholders within the program.
Results and Outcomes
PRiME Team members were a part of the PMO that established bi-laterally agreed terms of reference and KPI metrics which led to a revised baseline schedule. The PMO instituted new processes that improved efficiency and effectiveness. This enabled the synchronization of all stakeholders and agreement of the work breakdown structure for individual projects . The Program Management Office was recognized as the 1st Runner Up for the 2015 PMI Education Foundation Kerzner Award for the PMOA.
A stagnated program moved forward and stakeholders agreed on schedule, quality and cost metrics.